This Privacy Policy explains how Outofwarranty Repair Services (“we”, “us”, “our”) handles information submitted through this website. Outofwarranty Repair Services is an independently operated appliance repair and service business.

Information we collect

When you submit a service request or contact us, we collect the details you choose to provide: your full name, phone number, email address (optional), appliance category, appliance model number (optional), a description of the issue or service needed, and any additional information you include. We do not collect unnecessary sensitive information.

Why we collect it

We use this information solely to respond to your service enquiry: to review your request, contact you about your appliance, and communicate relevant next steps such as service availability, timing or charges.

How enquiries are handled

Submitted enquiries are stored securely in our business systems and reviewed by our team. Submitting an enquiry does not create a service contract; arrangements are confirmed separately.

Data retention

We retain enquiry information only for as long as needed to handle your request and maintain reasonable business records, after which it is deleted or anonymised.

Third-party services

This website is hosted on third-party infrastructure. We do not sell your information. If any third-party service (such as website hosting or analytics) processes data on our behalf, it does so only to operate this website.

Your rights

You may ask us what information we hold about you, request correction, or request deletion of your enquiry data at any time by contacting us at outofwarrantyrepairservices@gmail.com or +91 91803 76800.

Contact

Questions about this policy can be sent to outofwarrantyrepairservices@gmail.com or by calling +91 9180376800 during business hours (7:00 AM – 11:00 PM).